The Claims Process
Protecting What Matters Most—You and Your Family
At Dillon Public Adjusters, we understand that the most critical part of any property insurance claim isn’t just the paperwork—it’s ensuring the safety, well-being, and peace of mind of you and your loved ones. That’s why from the moment disaster strikes, our dedicated team is by your side every step of the way.
Available 24/7—Because Emergencies Don’t Keep Office Hours
Our licensed Public Adjusters are available 24 hours a day, 7 days a week, ready to respond swiftly to your call. We understand that time is of the essence, and our rapid response ensures that no detail is overlooked and no delay occurs in the claims process.
In-Depth Policy Review & Property Damage Assessment
We begin by conducting a comprehensive review of your insurance policy and a thorough inspection of your property. Our goal is to identify all avenues of coverage and damage, both visible and hidden. From there, we develop a strategic, realistic roadmap tailored to your specific loss and policy terms.
Precision Documentation with Cutting-Edge Technology
Using the latest in damage assessment tools and high-resolution imaging, we capture every detail of your property loss. From structural damage to personal contents, our state-of-the-art technology enables us to build a comprehensive case for the maximum allowable claim.
Detailed Estimates & Inventory Preparation
We create a fully itemized building repair estimate, and when applicable, compile a meticulous personal property inventory. These documents form the foundation of your claim and are designed to reflect the true scope and cost of your loss.
Direct Representation with Your Insurance Carrier
You never have to navigate adjuster meetings, inspections, or third-party evaluations alone. Our team coordinates all interactions with your insurance company, including meetings with adjusters, engineers, contractors, and any other professionals involved. We ensure your interests are protected at every step.
Secure & Organized Documentation
Our team digitally archives every communication, photograph, report, and form. This ensures a clear, traceable, and professional record of your claim, ready for presentation to the insurer and valuable for any follow-up disputes or reviews.
Strategic Claim Submission & Settlement Negotiation
Once we’ve completed our assessment and documentation, we present your full claim package to the insurance company for review and negotiation. Our experienced adjusters advocate fiercely on your behalf, working to maximize your settlement and reduce delays.